Going fully paperless: Modernizing Control of Work for safer, more productive mining

A global mining leader set out to eliminate the time, risk and administrative burden created by paper-based and disconnected permit processes across its mining operations. By partnering with Sphera to deploy a digital Control of Work system, the organization went completely paperless in permit to work, risk assessment and isolations management. While most organizations still choose to print and post paper copies at the worksite, this organization proved a fully digital, mobile-first approach is achievable at scale.

Highlights

30 hours to 1 minute permitting time for roughly 1,200 permits per shutdown

Fully paperless, mobile-first permitting

Fewer errors in isolation verification

Real-time visibility into high-risk work

Faster permit planning and approval

Challenges

The organization wanted to modernize Control of Work across its sites while reducing operational risk, strengthening safety oversight and improving workforce productivity. Three challenges stood out:

Shutdown permitting was slow and risky

Handwriting permits took up to 30 hours across roughly 1,200 permits. Handwritten forms were often difficult to read, and paper permits were vulnerable to loss or damage. This created delays in shutdown preparation and execution, added safety and compliance risk, and placed a heavy administrative burden on teams.

Simultaneous high-risk work was hard to coordinate

Manual communication and manual competency checks slowed decisions for Process Safety and Operations leaders and raised incident risk.

Manual isolation verification

A manual process vulnerable to human error, including misreading identifiers and selecting incorrect isolation points undermined critical control assurance for Process Safety and EHS.

Solution

  • Sphera implemented a Digital Control of Work solution unifying permit to work, isolations and risk assessments in a single record. The solution enabled the organization to: Digitize and standardize permit to work end to end, removing paper entirely.
  • Apply a minimum standard with role-based access and permissions, checks and balances across permits, isolations and confined space documentation, and templated work with copy and view-similar features.
  • Identify isolation points using QR codes and diagram-based isolation lists, creating a visual, traceable record of who scanned what, and when.
  • Automatically block permit issuance when referenced isolations aren’t confirmed in place.
  • Complete the full permitting workflow on mobile, online or offline, through an intuitive app requiring minimal training.

Results

A fully digital, mobile Control of Work solution helped the organization strengthen safety, sharpen oversight of simultaneous work, and remove manual effort from permit execution.

Efficiency without compromise

Digitizing the permitting process cut what used to take up to 30 hours of handwriting down to about one minute for roughly 1,200 permits, while capturing institutional knowledge through templated, reusable work. Pre-planned, single-record permits, with information reuse, delivered further productivity gains and faster permit issuing and approval.

Strengthened oversight of simultaneous high-risk work

It became easier to spot conflicts between simultaneous jobs, manage the associated risks, and coordinate work safely- supported by role-based access, cross-checks between related documents, and real-time visibility of high-risk activity.

Reduction in human error around isolations

Isolation-related errors and compliance exposure dropped, as frontline teams gained a reliable, visual way to confirm the right isolation points and full traceability of who scanned what and when – with QR code scanning, diagram-based isolation identification, and automatic blocking of any permit where required isolations weren’t verified in place.

Enterprise-wide visibility of high-risk work

Area controllers gained the ability to spot overlapping work and strengthen safety oversight across sites – achieved by connecting employees, contractors and maintenance crews through an online/offline mobile app with a live map of every high-risk operation.

“Sphera Control of Work for Mining is intuitive and easy to use. It’s helped our customer raise safety awareness across the site, while making it faster and simpler to plan and carry out daily tasks. The result: safer sites, smoother operations, and less admin for the people doing the work.”  

Sphera Senior Subject Matter Expert 

About this company

  • One of the world’s largest mining corporations
  • Employees: 40,000+
  • Annual revenue: $50 billion USD
  • Operates in 90+ locations worldwide, including the United States, Australia, South America and Canada
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