KAEFER, a global industrial services provider with over 35,000 employees operating in more than 25 countries, has established sustainability as a core pillar of its business strategy, supported by more than a decade of ESG reporting and alignment with international frameworks such as the UN Sustainable Development Goals, the Global Reporting Initiative (GRI) and Science-Based Targets initiative (SBTi).

However, as ESG expectations increased, KAEFER faced challenges managing consistent, audit-ready carbon reporting across its highly decentralized organization. Fragmented processes and manual data handling limited transparency and efficiency. To address this, KAEFER implemented SpheraCloud Corporate Sustainability to standardize reporting, improve data quality, and enable scalable ESG management.

As a result, KAEFER enhanced reporting accuracy, strengthened alignment with SBTi targets, and reduced audit timelines from 2–3 months to approximately 3 weeks—enabling the organization to shift focus from reporting to driving actionable decarbonization initiatives.

Highlights

Audit time cut ~75% (faster compliance readiness)

Reduced post-reporting corrections from months to weeks

A globally distributed organization aligned under one reporting framework

ESG reporting scaled across an organization of 35,000+ employees

Shifted focus from reporting to emissions reduction

Identified key drivers to prioritize effort and investment

Challenges

KAEFER’s highly decentralized business model, operating across more than 1,000 customer sites and an extensive network of branches, has made standardizing ESG and carbon reporting a complex challenge. Local entities used different methodologies and data collection approaches, combined with varied interpretations of ESG standards, leading to inconsistent and fragmented data across the organization.

As regulatory requirements and stakeholder expectations increased, including the need to support Science-Based Targets and audited KPIs, these inconsistencies created risk. Manual, spreadsheet-based processes further limited transparency and increased the likelihood of errors. The situation underscored the need to minimize non-value-added activities from the outset, reducing the capacity to focus on strategic ESG initiates.

Without a unified system, KAEFER had limited visibility into its emissions data, making it difficult to track performance, align targets, and identify key drivers of environmental impact.

  • 500+ fragmented spreadsheets across global operations
  • 250+ contributors with inconsistent data inputs
  • Limited visibility into data collection progress
  • Manual validation increased risk of errors
  • Constrained auditability and data traceability
  • Tight 3–4 week reporting window with significant time pressure

Solution

KAEFER implemented SpheraCloud Corporate Sustainability to establish a standardized, scalable approach to ESG and carbon reporting across its decentralized organization. The solution provided a unified framework with entity-specific configurations, enabling local teams to capture data consistently while maintaining the flexibility required for different regulatory environments.

To drive adoption across a diverse user base, Sphera delivered simple, intuitive data input workflows designed for non-expert users. Standardized questionnaires and clear guidance made it easy for local teams to provide accurate data, reducing complexity at the source and improving overall data quality.

To address reporting risk and audit requirements, Sphera combined software with deep sustainability expertise, supporting KAEFER in aligning with GHG Protocol standards and preparing for SBTi validation. Built-in validation controls, deviation tracking, and structured documentation processes reduced errors and ensured audit-ready reporting across all entities.

By harmonizing data and focusing on clear, intuitive outputs, Sphera enabled KAEFER to generate more precise and reliable emissions data. This improved visibility allowed both local and corporate teams to identify anomalies, understand key emissions drivers, and make more informed, data-driven decisions—shifting the focus from reporting to action.

Results

KAEFER improved reporting efficiency, data quality, and audit readiness by simplifying sustainability data collection across its global operations. Reducing complexity for local teams led to fewer errors, less time spent on validation, and more consistent, reliable data.

These improvements delivered measurable impact. Audit cycles were reduced from 2–3 months to approximately 3 weeks—a ~75% reduction—enabling faster assurance and lowering compliance risk.

With reporting streamlined, teams can now focus on higher-value activities. Improved visibility into emissions drivers helps KAEFER prioritize the most impactful initiatives, supporting better operational decisions and long-term decarbonization efforts. These advances have enhanced the reliability of responses to clients and regulators and strengthened stakeholder trust through clear and consistent reporting.

“Our goal is to spend as little time as possible on administrative tasks, such as data validation and correcting errors, and instead focus actions that actually reduce emissions. By using Sphera, we have gained a much higher level of confidence and assurance in our data than ever before. Through the simplification of data collection and improved data quality, we’ve been able to reduce time spent on “non-value adding” reporting tasks and shift our attention to understanding what really drives sustainability performance. This transparency enables us to prioritize the actions that truly move the needle on decarbonization.”

Erhard Dubs, Head of Corporate Strategy & ESG, KAEFER

About KAEFER

35,000+ employees, Global workforce

Highly decentralized operations

€2.5B Annual revenue

Founded 1918 , Long-standing industry leader

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