A leading global oil and gas company launched a major digital transformation initiative using SAP S/4HANA. As part of this, they turned to Sphera’s Master Data Management (MDM) solution to centralize Material Master Data across all business units. 

The goal was to streamline procurement, reduce downtime, and improve inventory, maintenance, and safety while cutting costs. 

Sphera’s Master Data Management for Maintenance Repair and Operations (MRO) was chosen for its strong combination of software and services, backed by over 40 years of industry experience. 

Highlights

Centralized Material Master Data across all business units.

Streamlined procurement and reduced downtime.

Improved inventory, maintenance, and plant safety.

Cut supply chain costs with a scalable, governed MDM solution.

Chose Sphera over several vendors due to deep expertise and strong collaboration.

Challenges

This global oil and gas giant faced several pressing issues: 

1. Inconsistent MRO data across multiple ERP systems, leading to inefficiencies and errors. 

2. Frequent stock-outs of critical parts, causing costly delays in repairs and downtime. 

3. High maintenance costs due to poor data quality and lack of standardization. 

4. No centralized Master Data Management solution, making it hard to support capital projects or streamline operations. 

Solution

The company evaluated multiple Master Data Management vendors before selecting  Sphera’s Master Data Management for MRO, activated with Sphera’s master data management professional and data cleansing services. They chose Sphera for its combination of powerful software and expert services. 

Sphera’s Master Data Management for MRO 

Comprehensive Master Data Management platform providing a single source of truth for MRO data across multiple ERP systems including Maximo and SAP. 

MDM Professional Services 

Expert data cleansing, classification, standardization, consolidation, and enrichment services with complete data migration support. 

Results

With the recent Sphera MDM-for-MRO go-live, customer is already seeing early results.

1. Operational efficiency and plant uptime 

2. Right-sizing inventory and lowering costs 

3. Enhancing maintenance planning and safety 

4. Streamlining procurement and reducing risk in the supply chain 

What made this happen?

Sphera’s multifaceted strategy, focused on creating a comprehensive and trustworthy partnership, was the key to success. By providing a true end-to-end solution that combined software, services, and support, Sphera established itself as a reliable one-stop-shop delivery model. This was further strengthened by a people-first approach and human-led engagement, which built strong, trust-based relationships with stakeholders.  

Sphera’s deep industry knowledge and proven expertise were critical, enabling the company to scale across different ERPs and manage capital projects effectively. Ultimately, this comprehensive approach and the strength of their relationships enabled them to displace an incumbent vendor. 

Key Factors for Success 

  • Holistic solution: Sphera provides a complete package of software, services, and support that simplifies the process for clients, making Sphera an indispensable partner. 
  • Trust and expertise: Building strong relationships and demonstrating deep industry knowledge is crucial for gaining stakeholder confidence and proving value over competitors. 
  • Strategic approach: Combining a clear digital vision with smart technology and a human-led engagement model ensures both efficiency and a personal touch. 

Sphera’s Master Data Management for MRO

Cloud-based master data management platform designed specifically for MRO operations, providing real-time data governance and quality control.

Professional Services including data cleansing and enrichment

Professional services for data standardization, consolidation, and enrichment, ensuring high-quality master data from day one.

About this company

Employees: 150,000+ 

Annual revenue: $100+ billion 

Founded: 100+ years ago 

CASE STUDIES

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