Incident Management

Many Happy ‘Returns’: Sphera Launches New ROI Calculator for Operational Risk Management

Having difficulty measuring Operational Risk ROI? OK, let us give it a try … A little background on return on investment first: In his 1936 book titled “The General Theory of Employment, Interest and Money,” famed British economist John Maynard Keynes wrote: “The social object of skilled investment should be to defeat the dark forces

With Incidents, History Can, Will Repeat Itself Without Right Information at Hand

I previously published a post about aging assets. I used the scenario of riding a bike to highlight the different stages of risk appetite as our assets mature. (In this example, I was the “asset.”) Last summer, I fell off my bike (maybe I tempted fate!) when I was coming down an off-road section of

Introducing SpheraCloud’s New Forms Configuration Tool

Go configure. Earlier this year, Sphera released the first iteration of SpheraCloud for Operational Risk with future Product Stewardship and Environmental Performance releases scheduled over the next couple of years. Our goal is to continue to improve the Software as a Service solution to make it as user-friendly as possible for our customers. Today, I

Episode 8: Bring in the IMS Buy-in

In this episode of SpheraNOW we discuss the importance of a properly implemented Incident Management System with Katherine Horn, a senior consultant at Huco Consulting. Part of the discussion centers around challenges and pitfalls when trying to implement an incident management system. Why is it that some implementation projects stall and struggle to get across

Better Incident Management is No Accident – SpheraCloud

In the course of every organization’s day-to-day operations, events may occur that disrupt business, cause harm to employees, damage the environment or have other negative impacts. Although some events will be uncontrollable, preventing avoidable incidents and effectively preparing for unavoidable ones is extremely important to the success of any business. It is an Environmental Health & Safety (EHS) professional’s job to ensure that

Successfully Implementing an Incident Management Software Solution

An enterprise-wide incident management software system has many advantages over managing incidents with paper forms or a hotline, such as streamlined data collection, automatic alerting, and dynamic reporting/insights. But implementing such a solution can be an intimidating process, and getting it wrong can have negative consequences like lack of user adoption and wasted/effort costs. In this webinar, you will learn key steps you can take to improve your success when implementing an incident management system.

Incident Reporting Forms: Striking the Right Balance

This article originally appeared on NAEM’s “Green Tie” blog. Most safety practitioners want to capture as much data as possible during the incident reporting process. The belief is that more-detailed information will provide insight into the true root cause so that a similar incident won’t happen again. However, the needs and wants of the Environmental

Finding the Error in Their Ways: How Companies Can Mitigate Human Mistakes

People get overly tired. People get distracted; they get stressed and make poor decisions. People multitask when they shouldn’t. People lack training at times. Our brains and bodies are machines, but they are imperfect ones at that. Even the most thorough and careful person will become an “err apparent” eventually because “mistakes can happen to

Incident Investigation Insights – How It Works and What to Expect

In this webinar, you will learn: Incident response and investigation workflow, Establishing preliminary causal mechanisms and root cause determinations, Internal/external incident investigation options and investigation team requirements. Whether you are investigating an incident, need a high-level review or joining an incident investigation team, you won’t want to miss this session.

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