Software projects come in many shapes and sizes and understanding how to fit a new solution into your existing landscape can be daunting. Sphera has implemented hundreds of successful solutions in all different industries over the years and have experts that can help you from project inception through to sustainment services. Our experts start by interviewing all stakeholders to understand the detailed challenges and expectations that exist throughout the business. With this information and the expertise that comes from years of experience implementing solutions, we help build a business case and implementation plan to make sure your business sets the right expectations required to achieve the business outcome.
Sphera has experts that will help you create plans based upon the combination of your needs and industry best practices. Although we bring knowledge of market place standards, we also make sure that your solution encompasses the uniqueness of your culture, your organization and the resources that you bring to bear. This ensures that you are implementing the latest thought leadership in a way that is comfortable for your business to adopt – not just shoved into place to fill a short term project goal. Below are just a couple of ways to engage Sphera to help with your planning process.
Our Industry Solution experts can help create a detailed project plan that bounds the project to meet your immediate needs, provide estimates of how much time will be needed from your workforce and detail the types of activities that will drive the desired results. Our experts can guide you through creation of a detailed implementation plan to internally describe and sell the project at all levels and functions within your organization.
Our Operational Excellence Journey Mapping services offer a deeper assessment of where your organization is in their management systems (processes, people and technology) to ensure a path up the Operational Excellence maturity curve. Each Journey Map is packed with information compiled by our team by exploring multiple areas including user experience, mobility, system integration and platform transformation and more.
Solution Optimization Services helps current Sphera customers get the most out of their deployment of Sphera’s solutions. Our team provides suggestions and recommendations for optimizing the implementation to ensure further end-user adoption and optimal business process enablement using Sphera’s solution capabilities. Deep dive technical assessments of the implementation or ‘heath checks’ are also a service undertaken by our team to ensure solution optimization.
Sphera experts are uniquely qualified to provide comprehensive planning, execution and support for your solution. Our experience and expertise, coupled with detailed knowledge of our product roadmap, facilitates a project that will not only exceed the expectations of traditional project metrics like scope, schedule, and budget, but ensure that the solution is adopted and sustained for years after the project is complete.
David Klocek is a Director in Client Services at Sphera. Where he helps clients achieve their Operational Risk Management and Environmental Performance goals through scoping, design, and implementation of EHS & Sustainability solutions.
Mr. Klocek started his career as a process engineer in petroleum refining troubleshooting processing unit operations, performing chemical inventory and air release calculations, and performing incident investigations. Eventually he became the economics and planning manager for the asphalt division where he managed the crude and light products supply chain. From there, Mr. Klocek moved into the pharmaceutical industry gaining experience in cGMPs, adverse processing reporting and investigation, supply chain efficiency, sterile pharmaceutical manufacturing, clinical trial supplies, and international logistics. He has subsequently worked for several alternative fuels start-up companies helping establish better project evaluation, financial modeling, process integration and project management processes. He also has practical operational risk experience as a first responder on the refinery fire brigade, a volunteer municipal firefighter, and HAZMAT technician.
Mr. Klocek has spent his career understanding the current state of operations and striving to improve it through process evaluation, business model development, and project execution. Through various EMIS, ERP, MRP and warehouse management system implementations, he has learned the benefits of a thorough needs analysis and committed implementation team.
At Sphera Solutions, Mr. Razakazee has collaborated and guided the development and implementation of an integrated Risk Management software solution for many fortune 500 companies. His expertise and knowledge of the Sphera products and services as well as the Life Sciences industry requirements has led to highly integrated Design & Risk Management solutions.
As an industry solutions manager, Mr. Razakazee works directly with clients not only to understand their business needs, but also to help transform their needs into a workable solution. Mr. Razakazee also assists Project Managers control scope, budget and project timeline to minimize project risks and maximize returns. He also helps develop design documents, outlines processes, captures clients business and reporting needs to ensure faster ROI for Sphera’s clients.
Mr. Razakazee started his professional career as an outside plan engineer working for Bell South, and then moved into risk management over 13 years. He has been discovering, analyzing, and fulfilling client needs for over 20 years, including the past thirteen years at Sphera. His understanding and experience in risk management and in enterprise risk management system implementations benefit his customers as well as the projects he is involved in.
Matt Bixler leads the Chemicals vertical for the Industry Solutions group at Sphera. He works with our clients in Europe, the Americas and Asia to select and integrate the best Risk, Environmental Performance and Product Stewardship solutions for their needs into their operations. Matt has extensive background in Product Stewardship with specific focus on Substance Volume Tracking and Product Compliance solutions. Before joining Sphera, Matt led a variety of enterprise and cloud software product lines in the global payments and mobile telephony industries.
Banoo Behboodi is Sphera’s Vice President of Customer Success Management. Behboodi has extensive experience in implementation of EH&S solutions with emphasis on Operational Risk Management including Risk Assessment, Management of Change, Incident Management, Audits, Occupational Safety, etc. She has led many successful global solution implementations in the Oil & Gas, Chemical, Pharma/Bio-Pharma, Medical Devices and Discrete Manufacturing industries.