Incident Investigations: In Search of the Prime Root Cause of Major Incidents

It’s easy to jump to conclusions when it comes to incidents, but what you perceive to be true isn’t always so. That’s why a thorough investigation is critical to figuring out the root cause of an incident or near-miss event, and using that knowledge is necessary to help prevent future unwanted events. But looks can be deceiving in the world of Incident Investigations.

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